SumUp incident

[USA] Kitchen Display System (KDS) is not receiving orders

Major Ongoing View vendor source →

SumUp is currently experiencing a major incident, which began 25 min ago. The vendor's full update timeline is below.

Started
Sep 05, 2026, 01:22 PM UTC
Resolved
Ongoing
Duration
● 25m
Detected by Pingoru
Sep 05, 2026, 01:22 PM UTC

Update timeline

  1. investigating Sep 05, 2026, 12:58 PM UTC

    Status: Investigating An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com. Affected components Kitchen Display System (KDS) (Degraded performance)

  2. identified Sep 05, 2026, 01:22 PM UTC

    Status: Identified An issue has been identified and a fix has been applied. There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. Affected components Kitchen Display System (KDS) (Degraded performance)