Sumsub incident

Increased latency

Minor Resolved View vendor source →

Sumsub experienced a minor incident on February 24, 2022 affecting API and MobileSDK and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2022, 01:03 PM UTC
Resolved
Feb 24, 2022, 01:16 PM UTC
Duration
12m
Detected by Pingoru
Feb 24, 2022, 01:03 PM UTC

Affected components

APIMobileSDKWebSDK

Update timeline

  1. investigating Feb 24, 2022, 01:03 PM UTC

    We investigate increased latency and a small percentage of the traffic being dropped.

  2. resolved Feb 24, 2022, 01:16 PM UTC

    This incident has been resolved.