Affected components
Update timeline
- monitoring May 04, 2026, 09:46 PM UTC
We are currently investigating an issue affecting our Support integration in Slack. The integration had stopped working as expected, and some tickets were being closed automatically without manual action. Our team has restored the normal operations. The affected tickets will be automatically re-opened and taken back into work without any manual actions from your side. We are continuing to investigate the root cause of the issue and apologize for any inconvenience this may have caused.
- monitoring May 04, 2026, 09:46 PM UTC
We will continue to monitor for any further issues to ensure the problem is completely resolved.
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