Sumsub incident
Clients may be unable to contact us at this time.
Update timeline
- resolved Mar 16, 2026, 04:23 PM UTC
The incident affecting incoming client messages has been resolved. All systems are now operating normally.
Looking to track Sumsub downtime and outages?
Pingoru polls Sumsub's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Sumsub reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Sumsub alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Sumsub for free
5 free monitors · No credit card required