SugarCRM incident

Sugar Cloud US 13 is down

Major Resolved View vendor source →

SugarCRM experienced a major incident on August 28, 2026 affecting North America (Sugar Cloud US 13), lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 04:50 AM UTC
Resolved
Aug 28, 2026, 04:52 AM UTC
Duration
1m
Detected by Pingoru
Aug 28, 2026, 04:50 AM UTC

Affected components

North America (Sugar Cloud US 13)

Update timeline

  1. investigating Aug 28, 2026, 04:50 AM UTC

    Sugar Cloud US 13 went down.

  2. resolved Aug 28, 2026, 04:52 AM UTC

    Sugar Cloud US 13 recovered.