SugarCRM experienced a major incident on July 21, 2026 affecting Europe (Sugar Cloud DE 02), lasting 1m. The incident has been resolved; the full update timeline is below.
Affected components
Europe (Sugar Cloud DE 02)
Update timeline
- investigating Jul 21, 2026, 07:59 AM UTC
Sugar Cloud DE 02 went down.
- resolved Jul 21, 2026, 08:01 AM UTC
Sugar Cloud DE 02 recovered.