SugarCRM incident

Sugar Market UK API is down

Major Resolved View vendor source →

SugarCRM experienced a major incident on February 13, 2026 affecting United Kingdom (Sugar Market UK API), lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 12:05 AM UTC
Resolved
Feb 13, 2026, 12:12 AM UTC
Duration
6m
Detected by Pingoru
Feb 13, 2026, 12:05 AM UTC

Affected components

United Kingdom (Sugar Market UK API)

Update timeline

  1. investigating Feb 13, 2026, 12:05 AM UTC

    Sugar Market UK API went down.

  2. resolved Feb 13, 2026, 12:12 AM UTC

    Sugar Market UK API recovered.