SugarCRM experienced a major incident on February 22, 2026 affecting North America (Sales-I US 01) and North America (Sales-I US 02) and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
North America (Sales-I US 01)North America (Sales-I US 02)North America (Sales-I US 03)North America (Sales-I US 04)
Update timeline
- investigating Feb 22, 2026, 10:34 AM UTC
Sales-I US 01 and Sales-I US 03 went down.
- resolved Feb 22, 2026, 10:42 AM UTC
Sales-I US 01 and Sales-I US 03 recovered.