SugarCRM experienced a major incident on March 23, 2026 affecting Europe (Sugar Market Mail App EU), lasting 2m. The incident has been resolved; the full update timeline is below.
Affected components
Europe (Sugar Market Mail App EU)
Update timeline
- investigating Mar 23, 2026, 01:28 PM UTC
Sugar Market Mail App EU went down.
- resolved Mar 23, 2026, 01:31 PM UTC
Sugar Market Mail App EU recovered.