SugarCRM incident

Sugar Market Mail App EU, Sugar Cloud DE 01, and 1 other service are down

Major Vendor's status page →

Resolved after 17 hours 50 minutes, affecting section-270217 (Sugar Cloud US 13), on October 29, 2026.

investigating Oct 29, 2026, 02:58 AM UTC

Sugar Market Mail App EU went down.

Started
Oct 29, 2026, 02:58 AM UTC
Resolved
Oct 29, 2026, 08:48 PM UTC
Duration
17h 50m
Detected by Pingoru
Oct 29, 2026, 02:58 AM UTC

Affected components

section-270217 (Sugar Cloud US 13)

Update timeline

  1. investigating Oct 29, 2026, 02:58 AM UTC

    Sugar Market Mail App EU went down.

  2. resolved Oct 29, 2026, 08:48 PM UTC

    Sugar Cloud US 13 recovered.

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