Resolved after 3 hours 35 minutes, affecting Login Dashboard and Support Dashboard and 1 more, on August 3, 2021.
We are monitoring the situation to make sure everything is working as expected but all dashboards are loading again.
Affected components
Update timeline
- investigating Aug 03, 2021, 04:11 PM UTC
We are aware of login issues on our dashboard. We are investigating the cause with our upstream provider and we will provide an update as soon as we have more information to share. Note that our Firewall, Monitoring and Backup products are unaffected and operating normally. The issue only impacts the front end used to manage the products.
- monitoring Aug 03, 2021, 05:04 PM UTC
We are monitoring the situation to make sure everything is working as expected but all dashboards are loading again.
- resolved Aug 03, 2021, 07:47 PM UTC
The upstream provider implemented a fix and we are no longer seeing any errors.
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Amazon Web Services