Sucuri Outage History

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There were 9 Sucuri outages since February 6, 2026 totaling 127h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sucuri.net

Minor April 23, 2026

SSL Issues

Detected by Pingoru
Apr 23, 2026, 04:55 PM UTC
Resolved
Apr 23, 2026, 06:20 PM UTC
Duration
1h 25m
Timeline · 3 updates
  1. identified Apr 23, 2026, 04:55 PM UTC

    We have identified an SSL-related issue associated with maintenance work that was recently completed in Paris. Our team is actively working on it, and we will post another update shortly.

  2. monitoring Apr 23, 2026, 05:47 PM UTC

    We have implemented a fix for the SSL certificate issue in Paris. Our teams are actively monitoring to validate recovery. Further updates will follow as we confirm full resolution.

  3. resolved Apr 23, 2026, 06:20 PM UTC

    This incident is now resolved.

Read the full incident report →

Minor April 3, 2026

Change Propagation Delays within the UI

Detected by Pingoru
Apr 03, 2026, 12:22 AM UTC
Resolved
Apr 03, 2026, 01:05 AM UTC
Duration
42m
Affected: Website Firewall Dashboard
Timeline · 3 updates
  1. investigating Apr 03, 2026, 12:22 AM UTC

    We’re investigating delays in when changes made in the dashboard are applied. Saves may take longer than normal to take effect. We’ll update this incident as we learn more or when behavior is back to normal.

  2. monitoring Apr 03, 2026, 12:44 AM UTC

    We’ve resolved the delay in when dashboard changes take effect. You should see normal apply times now. We’re continuing to monitor and will post shortly that the issue is resolved.

  3. resolved Apr 03, 2026, 01:05 AM UTC

    This incident is now resolved.

Read the full incident report →

Major April 2, 2026

Degraded Performance on Paris, Frankfurt, and London Regions

Detected by Pingoru
Apr 02, 2026, 09:03 AM UTC
Resolved
Apr 06, 2026, 09:06 PM UTC
Duration
4d 12h
Affected: Europe WestEurope Central
Timeline · 15 updates
  1. investigating Apr 02, 2026, 08:19 AM UTC

    We are currently working on mitigating the impact of the DDoS attack in the Paris region. Will inform about updates

  2. identified Apr 02, 2026, 09:03 AM UTC

    Mitigation has been applied to the IP address that was targeted by a high volume of traffic in the Paris region. The region is currently stable. We will provide further updates shortly.

  3. identified Apr 02, 2026, 10:12 AM UTC

    The attack is still ongoing, and the affected IP is still under mitigation. The Paris region is currently stable. We’ll provide further updates shortly.

  4. identified Apr 02, 2026, 11:23 AM UTC

    The attack is still ongoing, and the affected IP is still under mitigation. The Paris region is currently stable. We will keep you informed

  5. identified Apr 02, 2026, 12:32 PM UTC

    We are continuing to mitigate an ongoing attack targeting an IP in the Paris region. The region is currently stable. We will share further updates as more information becomes available.

  6. identified Apr 02, 2026, 05:57 PM UTC

    We’re still mitigating an ongoing attack aimed at infrastructure in the Paris and Frankfurt regions. Cluster 28 is impacted in these regions at this time. We’ll post another update when we have more to share.

  7. identified Apr 02, 2026, 07:23 PM UTC

    We continue to respond to sustained malicious traffic targeting our footprint in Paris, Frankfurt, and London. Cluster 28 remains affected in those locations. We’ll follow up as soon as we have further information on this incident.

  8. identified Apr 03, 2026, 12:26 AM UTC

    We remain engaged countering sustained malicious traffic affecting our Paris, Frankfurt, and London footprint. Cluster 28 is still impacted in those locations. We will post again when we have additional information on this incident.

  9. identified Apr 03, 2026, 07:41 AM UTC

    We are continuing to respond to ongoing malicious traffic affecting our infrastructure in Paris, Frankfurt, and London. Cluster 28 remains impacted in these locations. We will provide an update as soon as more information about this incident becomes available.

  10. identified Apr 03, 2026, 10:38 AM UTC

    We are still actively responding to ongoing malicious traffic impacting our infrastructure in Paris, Frankfurt, and London. Cluster 28 continues to be affected in these locations. We will share another update as soon as additional information on this incident is available.

  11. identified Apr 03, 2026, 06:48 PM UTC

    We are continuing to work with our network team to mitigate the source of incoming attack traffic. At the moment, we still see packet loss and cluster 28 is still affected. We will provide further updates shortly.

  12. monitoring Apr 03, 2026, 08:49 PM UTC

    We have completed a series of mitigations addressing elevated load on our network. These measures required more time than we initially expected to implement safely. We appreciate your patience and understand the impact this has had. We are now observing improved latency and overall performance, consistent with a substantial reduction in the traffic that was contributing to the issue. Engineering teams remain engaged and are actively monitoring systems and external checks to confirm stability. We will provide a further update if conditions change or once we are confident the incident is fully resolved. If you continue to see problems with a specific site or region, please contact support with details so we can investigate.

  13. monitoring Apr 05, 2026, 03:48 PM UTC

    We are still monitoring closely after the applied mitigations. No new issues observed in our checks; we will update if that changes.

  14. monitoring Apr 06, 2026, 04:51 PM UTC

    Increased traffic levels persist and are causing higher latency in certain regions. We are coordinating with our networking team and continuing to monitor. We will update again as conditions change.

  15. resolved Apr 06, 2026, 09:06 PM UTC

    Additional mitigations have restored traffic and latency to normal levels in the affected regions. We will continue routine monitoring. This incident is resolved.

Read the full incident report →

Notice March 31, 2026

Degraded Performance on Paris & London regions

Detected by Pingoru
Mar 31, 2026, 09:23 AM UTC
Resolved
Mar 31, 2026, 09:54 AM UTC
Duration
31m
Affected: Support DashboardEurope WestEurope Central
Timeline · 2 updates
  1. monitoring Mar 31, 2026, 09:23 AM UTC

    We are currently working on mitigating the impact of the DDoS attack in the Paris and London regions. The attack has been stopped now, and we continue to monitor the situation.

  2. resolved Mar 31, 2026, 09:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 18, 2026

Regional Issue with Web Request Redirect Loop

Detected by Pingoru
Mar 18, 2026, 03:39 PM UTC
Resolved
Mar 18, 2026, 03:39 PM UTC
Duration
Timeline · 1 update
  1. resolved Mar 18, 2026, 03:39 PM UTC

    Users whose traffic was served from our Dallas, Chicago, and San Jose Points of Presence (POPs) experienced redirect loops. Only a subset of customers who have the option to redirect would be affected. This was caused by cache configuration changes at those locations. We reverted those changes, redirect behavior returned to normal, and the issue is resolved.

Read the full incident report →

Minor March 4, 2026

Degraded Performance – London Region

Detected by Pingoru
Mar 04, 2026, 01:27 PM UTC
Resolved
Mar 04, 2026, 04:48 PM UTC
Duration
3h 21m
Affected: Europe WestEurope Central
Timeline · 4 updates
  1. investigating Mar 04, 2026, 01:27 PM UTC

    We are currently experiencing degraded performance in the London region. Our team has identified network instability affecting traffic routed through this location, which may result in intermittent connectivity issues, increased latency, or temporary unavailability for some customers. We are actively investigating the issue and working to restore full stability as quickly as possible. Updates will be provided as more information becomes available.

  2. identified Mar 04, 2026, 01:35 PM UTC

    The issue impacting the London region has been identified. Mitigation steps are underway, and we are closely monitoring the recovery process.

  3. monitoring Mar 04, 2026, 03:29 PM UTC

    The corrective actions have been applied, and routing in the London region has been stabilized. All services are currently operating as expected. We are actively monitoring performance metrics to confirm full recovery.

  4. resolved Mar 04, 2026, 04:48 PM UTC

    The London region has remained stable without any further issues. This incident is now resolved.

Read the full incident report →

Notice February 26, 2026

APAC region - WAF/CDN intermittent connectivity issues

Detected by Pingoru
Feb 26, 2026, 04:36 PM UTC
Resolved
Feb 26, 2026, 09:44 PM UTC
Duration
5h 7m
Affected: Asia East
Timeline · 2 updates
  1. investigating Feb 26, 2026, 04:36 PM UTC

    Our network monitoring tools have detected some intermittent network issues impacting Asia region that has resulted in degraded performance. Our network engineering team are continuing to investigate the issue and we will post further updates once we have more detailed information. We hope to have the issue resolved shortly and we apologize for any trouble experienced.

  2. resolved Feb 26, 2026, 09:44 PM UTC

    Our network monitoring tools have detected some intermittent network issues impacting one of our Asia POPs, in Singapore region that has resulted in degraded performance. The issue was localized only in that specific region and was related to some upstream network's issues outside our infra It is already normalized, but our network engineering team are continuing to investigate the issue and monitoring everything. We apologize for any trouble experienced.

Read the full incident report →

Notice February 24, 2026

North America - West region - WAF/CDN intermittent connectivity issues

Detected by Pingoru
Feb 24, 2026, 04:54 PM UTC
Resolved
Feb 24, 2026, 04:54 PM UTC
Duration
Affected: North America West
Timeline · 1 update
  1. resolved Feb 24, 2026, 04:54 PM UTC

    Yesterday, February 23rd, around 2:00pm EST - our network monitoring tools have detected some intermittent network issues impacting one of our North America POPs, in west coast region that has resulted in degraded performance. The issue was localized only in that specific region and was related to some upstream network's issues outside our infra It is already normalized, but our network engineering team are continuing to investigate the issue and monitoring everything. We apologize for any trouble experienced.

Read the full incident report →

Major February 6, 2026

Degraded Performance on WAF Cluster 39

Detected by Pingoru
Feb 06, 2026, 11:50 PM UTC
Resolved
Feb 07, 2026, 08:02 AM UTC
Duration
8h 12m
Affected: Europe WestEurope Central
Timeline · 2 updates
  1. investigating Feb 06, 2026, 11:50 PM UTC

    We are currently mitigating a network-related issue affecting a subset of traffic originating from the Paris (EU) region. As part of this mitigation, a specific IP associated with Cluster 39 has been temporarily blackholed in the Paris PoP to protect overall platform stability. Impact: Some customers accessing their websites from Paris and parts of the EU may experience connectivity issues. Traffic from other regions remains unaffected. No data loss has been observed. Mitigation Actions: Cluster 39 has been temporarily blackholed in the Paris PoP as a containment measure. Impacted customers may experience service disruption in that region until the issue is fully resolved. Support: If you are experiencing issues accessing your site from the Paris/EU region, please contact Support so we can promptly move your site to an alternate cluster.

  2. resolved Feb 07, 2026, 08:02 AM UTC

    The network related issue that was affecting Cluster 39 in the Paris (EU) region has been resolved and the IP is no longer blackholed.

Read the full incident report →

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