Sucuri experienced a major incident on December 9, 2025 affecting Login Dashboard and Website Firewall Dashboard and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Login DashboardWebsite Firewall DashboardEurope WestEurope Central
Update timeline
- investigating Dec 09, 2025, 12:11 PM UTC
We are currently experiencing an issue affecting the WAF Dashboard at waf.sucuri.net in EU. Customers may be unable to log in or access dashboard functionality at this time. Our engineering team is actively investigating and working to resolve the issue. We will continue to provide updates as soon as more information becomes available.
- investigating Dec 09, 2025, 12:40 PM UTC
We are continuing to investigate this issue.
- resolved Dec 10, 2025, 03:34 PM UTC
This incident has been resolved. Thank you for your patience and understanding, if you are still having issues, please open a support ticket.