Resolved after 2 hours 28 minutes, on October 22, 2026.
We've failed over to our secondary messaging provider and are monitoring deliverability rates..
Update timeline
- investigating Oct 22, 2026, 04:00 PM UTC
We are investigating missing or delayed SMS OTPs from our primary messaging provider to VOIP phone numbers..
- monitoring Oct 22, 2026, 06:15 PM UTC
We've failed over to our secondary messaging provider and are monitoring deliverability rates..
- resolved Oct 22, 2026, 06:29 PM UTC
This incident has been resolved..
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