Structify incident

API slow

Resolved after 1 hour 55 minutes, affecting API, on September 28, 2026.

resolved Sep 28, 2026, 02:25 AM UTC

The requests stopped and API response times returned to normal. One client can no longer trigger that work repeatedly.

Started
Sep 28, 2026, 12:30 AM UTC
Resolved
Sep 28, 2026, 02:25 AM UTC
Duration
1h 55m
Detected by Pingoru
Sep 28, 2026, 12:30 AM UTC

Affected components

API

Update timeline

  1. investigating Sep 28, 2026, 12:30 AM UTC

    API requests were slow for about two hours and some workflow outputs failed to save. A single client sent a preview request in a tight loop, and each request triggered expensive work that used up the API servers' CPU.

  2. resolved Sep 28, 2026, 02:25 AM UTC

    The requests stopped and API response times returned to normal. One client can no longer trigger that work repeatedly.

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