Structify Outage History

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Structify had 4 outages in the last 2 years totaling 2h 18m of downtime, averaging 0.2 incidents per month.

There were 4 Structify outages since September 9, 2026 totaling 2h 18m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.structify.ai

Minor October 7, 2026

API errors during an infrastructure restart

Detected by Pingoru
Oct 07, 2026, 03:13 PM UTC
Resolved
Oct 07, 2026, 03:19 PM UTC
Duration
6m
Affected: API
Timeline · 2 updates
  1. investigating Oct 07, 2026, 03:13 PM UTC

    Some API requests failed or were slow for about six minutes while one of our servers restarted.

  2. resolved Oct 07, 2026, 03:19 PM UTC

    The errors stopped and response times returned to normal.

Read the full incident report →

Minor September 28, 2026

API slow

Detected by Pingoru
Sep 28, 2026, 12:30 AM UTC
Resolved
Sep 28, 2026, 02:25 AM UTC
Duration
1h 55m
Affected: API
Timeline · 2 updates
  1. investigating Sep 28, 2026, 12:30 AM UTC

    API requests were slow for about two hours and some workflow outputs failed to save. A single client sent a preview request in a tight loop, and each request triggered expensive work that used up the API servers' CPU.

  2. resolved Sep 28, 2026, 02:25 AM UTC

    The requests stopped and API response times returned to normal. One client can no longer trigger that work repeatedly.

Read the full incident report →

Major September 17, 2026

API unavailable

Detected by Pingoru
Sep 17, 2026, 07:13 PM UTC
Resolved
Sep 17, 2026, 07:25 PM UTC
Duration
12m
Affected: API
Timeline · 2 updates
  1. investigating Sep 17, 2026, 07:13 PM UTC

    The API was unavailable for about six minutes and slow for six more. A set of inefficient database queries stalled the API servers.

  2. resolved Sep 17, 2026, 07:25 PM UTC

    The queries cleared and the API recovered.

Read the full incident report →

Minor September 17, 2026

Some API requests timing out

Detected by Pingoru
Sep 17, 2026, 06:52 PM UTC
Resolved
Sep 17, 2026, 06:57 PM UTC
Duration
5m
Affected: API
Timeline · 2 updates
  1. investigating Sep 17, 2026, 06:52 PM UTC

    Some API requests timed out for about five minutes while the database was overloaded.

  2. resolved Sep 17, 2026, 06:57 PM UTC

    API response times returned to normal.

Read the full incident report →