Stripe incident

Elevated Bancontact errors

Resolved after 15 minutes, affecting Acquirers and payment methods, on May 20, 2026.

resolved May 20, 2026, 02:06 PM UTC

From 13:38–13:53 UTC, we saw a partial service disruption of the Bancontact payment method. This is now resolved.

Started
May 20, 2026, 01:50 PM UTC
Resolved
May 20, 2026, 02:06 PM UTC
Duration
15m
Detected by Pingoru
May 20, 2026, 01:50 PM UTC

Affected components

Acquirers and payment methods

Update timeline

  1. monitoring May 20, 2026, 01:50 PM UTC

    We're currently investigating a Partial Service disruption of the Bancontact payment method that began at 13:38 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Bancontact payment method. We are actively monitoring the situation and will provide updates as more information becomes available.

  2. resolved May 20, 2026, 02:06 PM UTC

    From 13:38–13:53 UTC, we saw a partial service disruption of the Bancontact payment method. This is now resolved.

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