Stripe incident

Elevated Bancontact errors

Resolved after 3 hours 35 minutes, affecting Acquirers and payment methods, on October 22, 2026.

resolved Oct 23, 2026, 01:56 AM UTC

From 21:03 to 23:46 UTC on October 22, there was a partial service disruption of the Bancontact payment method. Some users may have experienced increased error rates for transactions processed through the Bancontact payment method. This issue was external to Stripe and is now resolved.

Started
Oct 22, 2026, 10:20 PM UTC
Resolved
Oct 23, 2026, 01:56 AM UTC
Duration
3h 35m
Detected by Pingoru
Oct 22, 2026, 10:20 PM UTC

Affected components

Acquirers and payment methods

Update timeline

  1. identified Oct 22, 2026, 10:20 PM UTC

    We're currently investigating a partial service disruption of the Bancontact payment method that began at 21:03 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Bancontact payment method. We are actively monitoring the situation and will provide updates as more information becomes available.

  2. resolved Oct 23, 2026, 01:56 AM UTC

    From 21:03 to 23:46 UTC on October 22, there was a partial service disruption of the Bancontact payment method. Some users may have experienced increased error rates for transactions processed through the Bancontact payment method. This issue was external to Stripe and is now resolved.

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