StepSecurity incident

Elevated 502 Errors on StepSecurity Secure Registry

Resolved after 13 hours 41 minutes, affecting Secure Registry (Secure Registry), on September 3, 2026.

resolved Sep 04, 2026, 08:13 AM UTC

We have deployed a fix for the underlying issue and are closely monitoring the service to confirm it fully resolves the elevated error rate seen earlier. No further impact has been observed since the fix was deployed. We will post a final update once we've confirmed stability.

Started
Sep 03, 2026, 06:32 PM UTC
Resolved
Sep 04, 2026, 08:13 AM UTC
Duration
13h 41m
Detected by Pingoru
Sep 03, 2026, 06:32 PM UTC

Affected components

Secure Registry (Secure Registry)

Update timeline

  1. investigating Sep 03, 2026, 06:32 PM UTC

    We are currently investigating an increase in 502 errors on our package registry service. Some package installs may intermittently fail or time out. We will share an update as soon as we have more information.

  2. resolved Sep 04, 2026, 08:13 AM UTC

    We have deployed a fix for the underlying issue and are closely monitoring the service to confirm it fully resolves the elevated error rate seen earlier. No further impact has been observed since the fix was deployed. We will post a final update once we've confirmed stability.

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