StepSecurity incident

Some npm packages may return incorrect download URLs, causing installation failures.

Resolved after 43 minutes, affecting Secure Registry (Secure Registry), on September 28, 2026.

investigating Sep 28, 2026, 06:44 PM UTC

We identified a caching issue affecting metadata responses for some npm packages served through Secure Registry. Affected responses may contain package download URLs pointing to a different registry endpoint than the one configured by the customer. This may cause package installation or dependency resolution failures. The issue occurs when registry deployments share cached metadata containing deployment-specific download URLs. We have identified the root cause and are preparing a fix to isolate these cached responses by registry endpoint.

Started
Sep 28, 2026, 06:44 PM UTC
Resolved
Sep 28, 2026, 07:27 PM UTC
Duration
43m
Detected by Pingoru
Sep 28, 2026, 06:44 PM UTC

Affected components

Secure Registry (Secure Registry)

Update timeline

  1. investigating Sep 28, 2026, 06:44 PM UTC

    We identified a caching issue affecting metadata responses for some npm packages served through Secure Registry. Affected responses may contain package download URLs pointing to a different registry endpoint than the one configured by the customer. This may cause package installation or dependency resolution failures. The issue occurs when registry deployments share cached metadata containing deployment-specific download URLs. We have identified the root cause and are preparing a fix to isolate these cached responses by registry endpoint.

  2. resolved Sep 28, 2026, 07:27 PM UTC

    The issue has been resolved, and all affected services are operating normally.

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