Stax Payments incident

Funding Delay

Notice Resolved View vendor source →

Stax Payments experienced a notice incident on January 10, 2024 affecting Settlements, Fees, and Payouts, lasting 21h 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2024, 07:05 PM UTC
Resolved
Jan 11, 2024, 04:37 PM UTC
Duration
21h 32m
Detected by Pingoru
Jan 10, 2024, 07:05 PM UTC

Affected components

Settlements, Fees, and Payouts

Update timeline

  1. identified Jan 10, 2024, 07:05 PM UTC

    We have identified a delay in funding that is impacting some merchants. Our teams are working to resolve the issue and we will provide an update as more information becomes available.

  2. resolved Jan 11, 2024, 04:37 PM UTC

    This incident has been resolved.