Stax Payments experienced a minor incident on February 6, 2024 affecting Analytics and Reporting, lasting 20h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics and Reporting
Update timeline
- identified Feb 06, 2024, 04:16 PM UTC
We have identified an issue related to Deposit Reports & Fee Statements that may impact some customers. Our teams are working on a resolution and will continue to provide updates.
- resolved Feb 07, 2024, 12:57 PM UTC
Deposit Reports & Fee Statements are now available for those who may have been impacted. This incident is now resolved.