Stax Payments incident

Payments Tab

Major Resolved View vendor source →

Stax Payments experienced a major incident on March 19, 2024 affecting Web Applications, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2024, 01:36 PM UTC
Resolved
Mar 19, 2024, 03:35 PM UTC
Duration
1h 58m
Detected by Pingoru
Mar 19, 2024, 01:36 PM UTC

Affected components

Web Applications

Update timeline

  1. identified Mar 19, 2024, 01:36 PM UTC

    We have identified an issue related to the Payments tab that may impact its functionality. Our teams are working on a resolution and will continue to provide updates.

  2. monitoring Mar 19, 2024, 02:15 PM UTC

    A fix has been implemented. Teams are still monitoring the system to ensure stability.

  3. resolved Mar 19, 2024, 03:35 PM UTC

    This incident has been resolved