Stax Payments experienced a major incident on June 12, 2024 affecting Scheduled Payments and Stax API, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Scheduled PaymentsStax API
Update timeline
- monitoring Jun 12, 2024, 09:17 PM UTC
We are aware of an issue that occurred which prevented some transactions from processing on our platform. Teams have identified the issue and implemented a fix. We will continue to monitor the platform for stability.
- resolved Jun 12, 2024, 09:56 PM UTC
This incident has been resolved.