Stax Payments incident

Intermeditate Fee Statement Loading Issues

Minor Resolved View vendor source →

Stax Payments experienced a minor incident on August 5, 2024 affecting Web Applications, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2024, 02:17 PM UTC
Resolved
Aug 05, 2024, 06:39 PM UTC
Duration
4h 22m
Detected by Pingoru
Aug 05, 2024, 02:17 PM UTC

Affected components

Web Applications

Update timeline

  1. investigating Aug 05, 2024, 02:17 PM UTC

    Teams are investigating intermittent issues with the loading of fee statements in Stax Pay and Stax Connect.

  2. resolved Aug 05, 2024, 06:39 PM UTC

    Teams continue to work on a resolution.