Stax Payments experienced a minor incident on August 5, 2024 affecting Settlements, Fees, and Payouts, lasting 17h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Settlements, Fees, and Payouts
Update timeline
- identified Aug 05, 2024, 07:39 PM UTC
Some customers may experience potential funding delays.
- monitoring Aug 05, 2024, 08:38 PM UTC
A small portion of customers will experience a funding delay of one day.
- resolved Aug 06, 2024, 01:17 PM UTC
This incident has been resolved.