Stax Payments incident

Intermediate Fee Statement Loading Issues

Minor Resolved View vendor source →

Stax Payments experienced a minor incident on August 6, 2024 affecting Analytics and Reporting, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2024, 02:46 PM UTC
Resolved
Aug 06, 2024, 05:36 PM UTC
Duration
2h 49m
Detected by Pingoru
Aug 06, 2024, 02:46 PM UTC

Affected components

Analytics and Reporting

Update timeline

  1. investigating Aug 06, 2024, 02:46 PM UTC

    Teams are continuing to investigate intermittent issues with the loading of fee statements in Stax Pay and Stax Connect.

  2. resolved Aug 06, 2024, 05:36 PM UTC

    This incident has been resolved.