Stax Payments experienced a notice incident on October 8, 2024 affecting Inbound Calling, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Calling
Update timeline
- identified Oct 08, 2024, 07:47 PM UTC
We are aware that DialPad is currently experiencing an outage that is affecting our ability to accept incoming customer calls. See DialPad's status page for more details: https://status.dialpad.com/ We will resolve this incident once we have received confirmation the issue has been resolved from this provider.
- resolved Oct 08, 2024, 08:18 PM UTC
This incident has been resolved.