Stax Payments experienced a notice incident on October 24, 2024, lasting 7h 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 24, 2024, 04:55 PM UTC
We are aware that Twillo, is currently experiencing an issue that is causing delays is receiving SMS and MMS Text Messages with specific US Carriers. See https://status.twilio.com/ for more details. We will resolve this incident once we have received confirmation the issue has been resolved from this provider.
- monitoring Oct 24, 2024, 11:07 PM UTC
Twillo is reporting recovery with SMS and MMS Text Messaging with the specific US Carriers. We will resolve this incident once we have received confirmation the issue has been resolved from this provider.
- resolved Oct 25, 2024, 12:35 AM UTC
Twillo has resolved the incident.