Stax Payments experienced a minor incident on November 5, 2024 affecting SMS Notifications, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
SMS Notifications
Update timeline
- identified Nov 05, 2024, 08:24 PM UTC
We are aware that Twilio is currently experiencing an issue that is causing a delay in receiving MFA codes if requested. See https://status.twilio.com/ for more details. We will resolve this incident once we have received confirmation the issue has been resolved from this provider.
- resolved Nov 05, 2024, 10:13 PM UTC
This incident has been resolved.