Stax Payments experienced a notice incident on February 6, 2025, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Feb 06, 2025, 06:27 PM UTC
We are aware that Fiserv's AccessOne portal is currently experiencing an outage that is affecting access to this system. We will resolve this incident once we have received confirmation the issue has been resolved from this provider.
- resolved Feb 06, 2025, 09:33 PM UTC
This incident has been resolved.