Stax Payments incident

Access My iQ Outage

Notice Resolved View vendor source →

Stax Payments experienced a notice incident on February 12, 2025, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 08:11 PM UTC
Resolved
Feb 12, 2025, 09:08 PM UTC
Duration
56m
Detected by Pingoru
Feb 12, 2025, 08:11 PM UTC

Update timeline

  1. identified Feb 12, 2025, 08:11 PM UTC

    We are aware that WorldPay's Access My iQ Customer Portal, is currently experiencing an outage that is affecting some access to this site. We will resolve this incident once we have received confirmation the issue has been resolved from this provider.

  2. resolved Feb 12, 2025, 09:08 PM UTC

    This incident has been resolved.