Starshipit incident

NZ Post performance issue

Major Vendor's status page →

Resolved after 2 hours 24 minutes, on November 3, 2025.

resolved Nov 03, 2025, 09:34 PM UTC

NZ Post have now resolved the incident. Thanks for your patience. If you have unticked the option to print domestic labels using API, please re-enable this option by following the below steps: 1. Navigate to Settings > Couriers > NZ Post Domestic Settings 2. Go to the Advanced tab 3. Tick "Print domestic Labels using API" 4. Save

Started
Nov 03, 2025, 07:09 PM UTC
Resolved
Nov 03, 2025, 09:34 PM UTC
Duration
2h 24m
Detected by Pingoru
Nov 03, 2025, 07:09 PM UTC

Update timeline

  1. resolved Nov 03, 2025, 09:34 PM UTC

    NZ Post have now resolved the incident. Thanks for your patience. If you have unticked the option to print domestic labels using API, please re-enable this option by following the below steps: 1. Navigate to Settings > Couriers > NZ Post Domestic Settings 2. Go to the Advanced tab 3. Tick "Print domestic Labels using API" 4. Save

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