StarRez incident

Service Disruption - Housing Director

Notice Resolved View vendor source →

StarRez experienced a notice incident on October 14, 2025 affecting The Housing Director Cloud Services, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 11:38 PM UTC
Resolved
Oct 15, 2025, 02:42 AM UTC
Duration
3h 3m
Detected by Pingoru
Oct 14, 2025, 11:38 PM UTC

Affected components

The Housing Director Cloud Services

Update timeline

  1. monitoring Oct 14, 2025, 11:38 PM UTC

    There has been networking issues with our upstream provider which is impacting The Housing Director and related services in all regions. All sites are back online. We will continue monitoring the situation.

  2. resolved Oct 15, 2025, 02:42 AM UTC

    This incident has been resolved.