StarRez incident

Service Disruption: College Pads

Critical Resolved View vendor source →

StarRez experienced a critical incident on June 12, 2026 affecting Partner Sites, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 09:26 PM UTC
Resolved
Jun 13, 2026, 12:14 AM UTC
Duration
2h 47m
Detected by Pingoru
Jun 12, 2026, 09:26 PM UTC

Affected components

Partner Sites

Update timeline

  1. investigating Jun 12, 2026, 09:26 PM UTC

    College Pads customers are experiencing a service disruption -Engineers are actively working to remediate the issue. -Next update expected within 60 minutes, or as warranted by a change of events.

  2. monitoring Jun 12, 2026, 10:01 PM UTC

    The underlying issues have now been resolved with all customer workloads now back online. Engineers will continue to monitor the situation.

  3. resolved Jun 13, 2026, 12:14 AM UTC

    This incident has been resolved.