Starburst Galaxy incident
API logins with client credentials are intermittently failing with a 403 access-denied error
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Ongoing since 06:08 AM UTC.
Fix has been applied, we are monitoring
Update timeline
- investigating Oct 28, 2026, 06:08 AM UTC
Since 04:04 UTC, some API logins to Starburst Galaxy that use client credentials (API clients and service accounts with a client ID and secret) are intermittently failing with a 403 access-denied error. Browser and username/password logins, including JDBC and CLI, are not affected. Retrying the request usually succeeds. We have identified the cause and are working on a fix. Next update in 30 minutes.
- investigating Oct 28, 2026, 06:41 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 28, 2026, 06:41 AM UTC
Fix has been applied, we are monitoring
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