Starburst Galaxy incident
Unable to Access Cluster Activity in Galaxy UI
Resolved after 2 hours 56 minutes, affecting Starburst Galaxy UI, on September 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 14, 2026, 05:09 PM UTC
We are investigating an issue where users viewing Cluster Activity for a running cluster are redirected to an authentication page and cannot proceed. This is limited to the Cluster Activity view in the Galaxy UI; running queries and other cluster operations are not affected. We'll post updates as we learn more.
- investigating Sep 14, 2026, 05:09 PM UTC
We are continuing to investigate this issue.
- identified Sep 14, 2026, 06:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 14, 2026, 07:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2026, 08:06 PM UTC
This incident has been resolved.
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