Resolved after 7 days 19 hours, affecting Starburst Galaxy UI, on June 24, 2024.
We have applied initial mitigation steps and the error rates have dropped significantly. We have more work to do and will continue to work on more improvements.
Affected components
Update timeline
- investigating Jun 24, 2024, 04:11 PM UTC
Approximately 5% of users are experiencing occasional timeouts when trying to view the Catalog Explorer. We are actively investigating the issue.
- identified Jun 26, 2024, 08:29 PM UTC
We have identified the cause of the occasional timeouts in the Catalog Explorer and we are working on resiliency improvements.
- identified Jul 01, 2024, 04:35 PM UTC
We have applied initial mitigation steps and the error rates have dropped significantly. We have more work to do and will continue to work on more improvements.
- resolved Jul 02, 2024, 11:15 AM UTC
This issue has been resolved.
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