Starburst Galaxy incident
Data Processing Delays - Reporting Tools Affected
Resolved after 1 hour 44 minutes, affecting Starburst Galaxy UI, on August 22, 2024.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Aug 22, 2024, 06:05 PM UTC
We are aware of a problem with query history, where new queries are slow to appear on the list and completed queries appear as RUNNING. We have restarted a faulty K8s node that caused this and expect the backlog to clear in the next hour. The problem was first noticed around 1:30pm EDT. No data has been lost, only delayed to show up in the UI.
- monitoring Aug 22, 2024, 06:05 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 22, 2024, 07:08 PM UTC
The query-history ingest process has caught up. The information in the UI should be up-to-date now.
- monitoring Aug 22, 2024, 07:47 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 22, 2024, 07:49 PM UTC
The query-history ingest has now caught up. All systems are operating normally.
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