Starburst Galaxy incident

Query History Processing Delays

Resolved after 2 hours 4 minutes, affecting Starburst Galaxy UI, on August 23, 2024.

monitoring Aug 23, 2024, 10:28 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 23, 2024, 08:43 AM UTC
Resolved
Aug 23, 2024, 10:47 AM UTC
Duration
2h 4m
Detected by Pingoru
Aug 23, 2024, 08:43 AM UTC

Affected components

Starburst Galaxy UI

Update timeline

  1. identified Aug 23, 2024, 08:43 AM UTC

    We have identified a problem with query history, where new queries are slow to appear on the list. We are working on resolving the issue.

  2. identified Aug 23, 2024, 10:05 AM UTC

    We are still working to fix the issue where new queries take a long time to appear on the completed query list and completed queries display as "RUNNING".

  3. monitoring Aug 23, 2024, 10:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 23, 2024, 10:47 AM UTC

    The query history ingest has now caught up. All systems are operating normally.

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