Starburst Galaxy incident

Cluster metrics are missing for eu-west-1 region

Resolved after 35 minutes, affecting Starburst Galaxy UI, on September 2, 2024.

investigating Sep 02, 2024, 11:28 AM UTC

We’re experiencing an issue with missing cluster metrics for Galaxy. We are currently working to restore the service. We apologize for any inconvenience. Clusters in eu-west-1 may be affected.

Started
Sep 02, 2024, 11:28 AM UTC
Resolved
Sep 02, 2024, 12:04 PM UTC
Duration
35m
Detected by Pingoru
Sep 02, 2024, 11:28 AM UTC

Affected components

Starburst Galaxy UI

Update timeline

  1. investigating Sep 02, 2024, 11:28 AM UTC

    We’re experiencing an issue with missing cluster metrics for Galaxy. We are currently working to restore the service. We apologize for any inconvenience. Clusters in eu-west-1 may be affected.

  2. resolved Sep 02, 2024, 12:04 PM UTC

    This incident has been resolved.

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