Starburst Galaxy incident

Galaxy Clusters abruptly restarting

Resolved after 14 hours 13 minutes, affecting AWS ap-northeast1 and Azure centralindia and 1 more, on November 20, 2024.

monitoring Nov 20, 2024, 06:16 PM UTC

We have put a fix in and are monitoring the results

Started
Nov 20, 2024, 05:07 PM UTC
Resolved
Nov 21, 2024, 07:20 AM UTC
Duration
14h 13m
Detected by Pingoru
Nov 20, 2024, 05:07 PM UTC

Affected components

AWS ap-northeast1Azure centralindiaGCP asia-south1AWS ap-southeast1Azure eastusGCP asia-southeast1AWS ap-southeast2Azure eastus2GCP europe-west2AWS ca-central1

Update timeline

  1. identified Nov 20, 2024, 05:07 PM UTC

    We have identified an issue that impacts Galaxy Clusters being restarted abruptly when the cluster size or auto-suspend time is changed. Note that this does not impact clusters when they are being autoscaled. We're working on applying the fix.

  2. monitoring Nov 20, 2024, 06:16 PM UTC

    We have put a fix in and are monitoring the results

  3. resolved Nov 21, 2024, 07:20 AM UTC

    This incident has been resolved.

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