Resolved after 10 hours 47 minutes, affecting Starburst Galaxy UI, on February 4, 2025.
Query History delays are returning to normal status. We will continue to monitor to ensure Query History is operating normally.
Affected components
Update timeline
- investigating Feb 04, 2025, 02:29 PM UTC
We are investigating a problem with query history, where new queries are slow to appear on the list. We are working on resolving the issue.
- investigating Feb 04, 2025, 03:57 PM UTC
We are still working to fix the issue where new queries take a long time to appear on the completed query list and completed queries display as "Running".
- identified Feb 04, 2025, 04:40 PM UTC
We've identified the issue and are working to reduce the delay between submitted queries and the query status shown in Galaxy. Queries are running as expected but taking longer than normal to appear in Query History.
- monitoring Feb 04, 2025, 09:59 PM UTC
Query History delays are returning to normal status. We will continue to monitor to ensure Query History is operating normally.
- resolved Feb 05, 2025, 01:16 AM UTC
This incident has been resolved.
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