Starburst Galaxy incident

Possible incorrect results when Galaxy Result Set Caching is enabled

Resolved after 3 days 2 hours, affecting Starburst Galaxy UI, on March 13, 2025.

monitoring Mar 15, 2025, 01:03 AM UTC

The fix has been deployed to production and we're monitoring the situation

Started
Mar 13, 2025, 12:08 AM UTC
Resolved
Mar 16, 2025, 03:05 AM UTC
Duration
3d 2h
Detected by Pingoru
Mar 13, 2025, 12:08 AM UTC

Affected components

Starburst Galaxy UI

Update timeline

  1. investigating Mar 13, 2025, 12:08 AM UTC

    We are currently investigating a bug where query results are empty when result set caching is enabled on a cluster. This seems to affect certain catalog types, but not all. The team is investigating the root cause, but in the meantime if you're affected by this, please disable result set caching on your clusters.

  2. identified Mar 13, 2025, 06:08 PM UTC

    The issue has been identified. There was a bug with how results are serialized to the result set cache, which threw an exception that was not handled correctly. The team is working on a fix to handle the error case.

  3. identified Mar 14, 2025, 12:29 AM UTC

    The fix is almost ready - we expect to deploy it to production late Friday (Mar 14th).

  4. monitoring Mar 15, 2025, 01:03 AM UTC

    The fix has been deployed to production and we're monitoring the situation

  5. resolved Mar 16, 2025, 03:05 AM UTC

    This has been resolved

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