Starburst Galaxy incident

Warp Speed clusters not starting up if auto scaling is enabled

Resolved after 1 hour 40 minutes, affecting AWS ap-northeast1 and Azure centralindia and 1 more, on June 19, 2025.

monitoring Jun 19, 2025, 10:16 PM UTC

We have deployed a fix that works in our internal testing. We will continue to monitor.

Started
Jun 19, 2025, 08:53 PM UTC
Resolved
Jun 19, 2025, 10:33 PM UTC
Duration
1h 40m
Detected by Pingoru
Jun 19, 2025, 08:53 PM UTC

Affected components

AWS ap-northeast1Azure centralindiaGCP asia-south1AWS ap-southeast1Azure eastusGCP asia-southeast1AWS ap-southeast2Azure eastus2GCP europe-west2AWS ca-central1

Update timeline

  1. investigating Jun 19, 2025, 08:53 PM UTC

    We are currently investigating an issue where warp speed cluster are not starting up if auto scaling is enabled

  2. identified Jun 19, 2025, 09:37 PM UTC

    We have been able to identify the issue and actively working to mitigate it

  3. monitoring Jun 19, 2025, 10:16 PM UTC

    We have deployed a fix that works in our internal testing. We will continue to monitor.

  4. resolved Jun 19, 2025, 10:33 PM UTC

    This incident has been resolved.

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