Starburst Galaxy incident

Snowflake has reported a bug with the Snowflake library

Resolved after 16 hours 12 minutes, on July 31, 2025.

identified Jul 31, 2025, 02:14 PM UTC

Snowflake has reported a bug with the version of the Snowflake library used by Galaxy. We are actively working on an update to Galaxy to use the recommended version of the library.

Started: Jul 31, 2025, 02:14 PM UTC
Resolved: Aug 01, 2025, 06:26 AM UTC
Duration: 16h 12m
Detected by Pingoru: Jul 31, 2025, 02:14 PM UTC

Update timeline

identified Jul 31, 2025, 02:14 PM UTC

Snowflake has reported a bug with the version of the Snowflake library used by Galaxy. We are actively working on an update to Galaxy to use the recommended version of the library.
resolved Aug 01, 2025, 06:26 AM UTC

This incident has been resolved.

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