Starburst Galaxy incident

Clusters are not starting

Resolved after 1 hour 16 minutes, on September 10, 2025.

monitoring Sep 10, 2025, 08:09 PM UTC

We are continuing to monitor for any further issues.

Started
Sep 10, 2025, 07:00 PM UTC
Resolved
Sep 10, 2025, 08:17 PM UTC
Duration
1h 16m
Detected by Pingoru
Sep 10, 2025, 07:00 PM UTC

Update timeline

  1. investigating Sep 10, 2025, 07:00 PM UTC

    We are currently investigating an issue that prevents clusters from starting.

  2. identified Sep 10, 2025, 07:16 PM UTC

    We have identified the issue and are working on mitigating it.

  3. monitoring Sep 10, 2025, 07:24 PM UTC

    A fix has been implemented and service should be fully restored. We will continue to monitor the situation.

  4. monitoring Sep 10, 2025, 08:09 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 10, 2025, 08:17 PM UTC

    The incident has been resolved.

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