Starburst Galaxy incident
Querying some Snowflake tables yields error `Failed fetching Arrow chunk`
Minor Vendor's status page →
Resolved after 3 days 12 hours, on September 10, 2025.
The fix has been deployed to production.
Update timeline
- monitoring Sep 10, 2025, 10:37 AM UTC
We are aware of some users getting the `Failed fetching Arrow chunk` error when querying Snowflake tables for larger result sets. We have a fix and are testing it in our staging environment. Production should receive this fix in a matter of hours.
- monitoring Sep 11, 2025, 08:37 AM UTC
The fix was successfully tested in staging and is ready to be pushed into production soon.
- monitoring Sep 11, 2025, 09:10 PM UTC
The fix has been deployed to production.
- resolved Sep 13, 2025, 10:52 PM UTC
This incident has been resolved.
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