Starburst Galaxy incident

Deprecated Tabular Connector leading to unavailability

Resolved after 1 hour 34 minutes, affecting Starburst Galaxy UI and AWS ap-northeast1 and 1 more, on October 14, 2025.

identified Oct 14, 2025, 06:29 PM UTC

We have identified an issue affecting customers who are using Tabular connector which has been deprecated by Tabular. Customers using this connector may encounter failures when issuing queries. As a workaround, customers need to unregister the Tabular connector in order to mitigate the issue.

Started
Oct 14, 2025, 06:29 PM UTC
Resolved
Oct 14, 2025, 08:03 PM UTC
Duration
1h 34m
Detected by Pingoru
Oct 14, 2025, 06:29 PM UTC

Affected components

Starburst Galaxy UIAWS ap-northeast1Azure centralindiaGCP asia-south1AWS ap-southeast1Azure eastusGCP asia-southeast1AWS ap-southeast2Azure eastus2GCP europe-west2

Update timeline

  1. identified Oct 14, 2025, 06:29 PM UTC

    We have identified an issue affecting customers who are using Tabular connector which has been deprecated by Tabular. Customers using this connector may encounter failures when issuing queries. As a workaround, customers need to unregister the Tabular connector in order to mitigate the issue.

  2. resolved Oct 14, 2025, 08:03 PM UTC

    This incident has been resolved.

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