Starburst Galaxy incident

Intermittent Galaxy outage leading to query failures

Resolved after 4 days 13 hours, affecting Starburst Galaxy UI and AWS ap-northeast1 and 1 more, on March 11, 2026.

monitoring Mar 12, 2026, 04:03 PM UTC

We continue to monitor the pods after our short term mitigation

Started
Mar 11, 2026, 04:21 PM UTC
Resolved
Mar 16, 2026, 06:17 AM UTC
Duration
4d 13h
Detected by Pingoru
Mar 11, 2026, 04:21 PM UTC

Affected components

Starburst Galaxy UIAWS ap-northeast1Azure centralindiaGCP asia-south1AWS ap-southeast1Azure eastusGCP asia-southeast1AWS ap-southeast2Azure eastus2GCP europe-west2

Update timeline

  1. investigating Mar 11, 2026, 04:21 PM UTC

    We are currently experiencing intermittent galaxy outage in us-east-1 and us-east-2 that is leading to query failures

  2. investigating Mar 11, 2026, 05:30 PM UTC

    Right now both the regions continue to operate normally. We are still investigating the root cause to prevent future failures

  3. investigating Mar 11, 2026, 07:48 PM UTC

    Services continue to operate normally, we are still investigating the root cause

  4. investigating Mar 11, 2026, 09:25 PM UTC

    We have a short term mitigation in place as we continue to investigate further

  5. monitoring Mar 12, 2026, 04:03 PM UTC

    We continue to monitor the pods after our short term mitigation

  6. resolved Mar 16, 2026, 06:17 AM UTC

    This incident has been resolved.

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